PRIVACY POLICY
Last updated May 21, 2024
This privacy notice for PLAYSPHERE STUDIOS LTD ('we', 'us', or 'our'), describes how
and why we might collect, store, use, and/or share ('process') your information when
you use our services ('Services'), such as when you:
Download and use our mobile application (Pick 2), or any other application of
ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If
you do not agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at info@playspheretech.ccom.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make, and the
products and features you use.
Learn more about personal information you disclose to us. Do we process any sensitive
personal information? We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to do so. Learn
more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe?
We have organisational and technical processes and procedures in place to protect
your personal information.
However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may
mean you have certain rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request,
or by contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In Short: We collect personal information that
you provide to us. We collect personal information that you voluntarily provide to us
when you register on the Services, express an interest in obtaining information about us
or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us. Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following: names phone numbers
usernames passwords Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose
to make purchases, such as your payment instrument number, and the security code
associated with your payment instrument.
All payment data is handled and stored by Paystack. You may find their privacy notice
link(s) here:
https://paystack.com/privacy/merchant#:~:text=Paystack%20does%20not%20sell%2C
%20trade,described%20in%20this%20Privacy%20Policy..
Social Media Login Data.
We may provide you with the option to register with us using your existing social media
account details, like your Facebook, X, or other social media account. If you choose to
register in this way, we will collect certain profile information about you from the social
media provider, as described in the section called
'HOW DO WE HANDLE YOUR SOCIAL LOGINS?'
below. Application Data. If you use our application(s), we also may collect the following
information if you choose to provide us with access or permission:
Mobile Device Data. We automatically collect device information (such as your mobile
device ID, model, and manufacturer), operating system, version
information and system configuration information, device and application identification
numbers, browser type and version, hardware model Internet service provider and/or
mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone network associated with
your mobile device, your mobile device’s operating system or platform, the type of
mobile device you use, your mobile device’s unique device ID, and information about
the features of our application(s) you accessed. Push Notifications.
We may request to send you push notifications regarding your account or certain
features of the application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information. Information
automatically collected In Short:
Some information such as your Internet Protocol (IP) address and/or browser and
device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes. The information we
collect includes: Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and performance information
our servers automatically collect when you access or use our Services and which we
record in log files.
Depending on how you interact with us, this log data may include your IP address,
device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use), device
event information (such as system activity, error reports (sometimes called 'crash
dumps'), and hardware settings).
Device Data.
We collect device data such as information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device used, this device data
may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet
service provider and/or mobile carrier, operating system, and system configuration
information.
Location Data.
We collect location data such as information about your device's location, which can be
either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services.
For example, we may use GPS and other technologies to collect geolocation data that
tells us your current location (based on your IP address). You can opt out of allowing us
to collect this information either by refusing access to the information or by disabling
your Location setting on your device. However, if you choose to opt out, you may not be
able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent. We process
your personal information for a variety of reasons, depending on how you interact with
our Services, including
To facilitate account creation and authentication and otherwise manage user accounts.
We may process your information so you can create and log in to your account, as well
as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the
requested service. To evaluate and improve our Services, products, marketing, and your
experience.
We may process your information when we believe it is necessary to identify usage
trends, determine the effectiveness of our promotional campaigns, and to evaluate and
improve our Services, products, marketing, and your experience. To identify usage
trends.
We may process information about how you use our Services to better understand how
they are being used so we can improve them.
To comply with our legal obligations. We may process your information to comply with
our legal obligations, respond to legal requests, and exercise, establish, or defend our
legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section
and/or with the following third parties. We may need to share your personal information
in the following situations:
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company. Business Partners. We may share
your information with our business partners to offer you certain products, services, or
promotions.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media
account, we may have access to certain information about you. Our Services offer you
the ability to register and log in using your third-party social media account details (like
your Facebook or X logins).
Where you choose to do this, we will receive certain profile information about you from
your social media provider. The profile information we receive may vary depending on
the social media provider concerned, but will often include your name, email address,
friends list, and profile picture, as well as other information you choose to make public
on such a social media platform. We will use the information we receive only for the
purposes that are described in this privacy notice or that are otherwise made clear to
you on the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how they
collect, use, and share your personal information, and how you can set your privacy
preferences on their sites and apps.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law. We will only keep your
personal information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require us
keeping your personal information for longer than six (6) months past the termination of
the user's account
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible
. 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures. We have implemented appropriate and
reasonable technical and organisational security measures designed to protect the
security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorised third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information
. Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of
age. We do not knowingly collect, solicit data from, or market to children under 18 years
of age, nor do we knowingly sell such personal information.
By using the Services, you represent that you are at least 18 or that you are the parent
or guardian of such a minor and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records.
If you become aware of any data we may have collected from children under age 18,
please contact us at info@playspheretech.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on
your country, province, or state of residence. Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be express
and/or implied consent depending on the applicable law, you have the right to withdraw
your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact details
provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
' below. However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Account Information If you would at any time like to review or change the information in
your account or terminate your account, you can:
Log in to your account settings and update your user account. Upon your request to
terminate your account, we will deactivate or delete your account and information from
our active databases.
However, we may retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements
. If you have questions or comments about your privacy rights, you may email us at
info@playspheretech.ccom.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected.
At this stage, no uniform technology standard for recognising and implementing DNT
signals has been finalised. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be
tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws. We may update this privacy notice from time to time. The updated version will be
indicated by an updated 'Revised' date at the top of this privacy notice.
If we make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this privacy notice frequently to be informed of how we are
protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
info@playspheretech.com or contact us by post at:
PLAYSPHERE STUDIOS LTD 44 Obadiah Street Akoka Lagos, Lagos State Nigeria 12.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your country, you may have the right to request access
to the personal information we collect from you, details about how we have processed it,
correct inaccuracies, or delete your personal information
. You may also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances by applicable
law.
To request to review, update, or delete your personal information, please fill out and
submit a data subject access request.
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